FREE UK DELIVERY ON ALL ORDERS

Delivery & Returns

 

Delivery 

Free Shipping on all orders within the United Kingdom, Jersey, Guernsey and the Isle of Man. 

All of our UK and European shipments are posted with Royal Mail on an 3-5 Working Day approx. tracked and signed for service as standard to help give you peace of mind. 

 

European Shipping costs - 

£8.00 on any orders under £50.00 

£15.00 on any orders over £50.00 

 

For any International Shipping requirements outside of Europe, please contact us in advance of placing your order for a costing on this shipment. 

*IMPORTANT PLEASE NOTE*: We cannot guarantee that you will or will not be charged any customs, taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. WWII Nation Ltd takes no liability / responsibility for bearing these extra costs. This applies only to International and Channel Islands Orders. 

 

Returns & Refunds 

We hope you love your purchase just as much as we enjoyed creating it for you. But, if for any reason you are not happy, the goods are faulty or have been damaged in transit, please contact us in writing (info@ww2nation.com) within 14 days of delivery of your purchase.

Please return your purchase to our address listed below within 14 days of contacting us. Goods to be returned unworn and undamaged in the same condition that you received them, with their original packaging and tags still attached. Please also provide an original proof of purchase with these goods, as well as clearly specify whether you are wanting a refund or an exchange.

Please note that the returned goods are your responsibility until we receive them at WWII Nation, and we therefore cannot be held liable for loss or damage of goods in transit. We therefore recommended packaging the return well and utilising a recorded delivery service as a proof of receipt. 

We will also not be held responsible for any costs incurred in returning these goods to us, unless they were originally delivered to you in error or they are faulty goods. Any refund on the returned delivery costs, will not exceed the original delivery costs incurred by WWII Nation Ltd in sending the goods to you. 

Refunds cannot be issued until the return has been received. Upon receipt of the goods, we will email you to confirm that the return has been received and is being processed. Following an inspection of the return, WWII Nation Ltd will organise a refund, exchange or credit depending on what has been requested, as well as the circumstances of the request being made. Please be aware it may take a few days for the funds to appear in your account. 

Any refunds issued will be done so to the original card or payment method used at the time of purchase. Also we can only exchange goods which are of the same value of those originally purchased, as long as they are available in stock. 

 

Returns Address - 

WWII Nation Ltd 

Beech House, Compton Fields, 

Combrook, Warwickshire CV35 9HW