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Privacy Policy

PRIVACY STATEMENT

This privacy policy is here to help you understand how your personal information is collected, used, and shared when you visit or make a purchase on either of our websites - WW2Nation.com & WW2NationShop.com - (hereby known as the ‘Site’). 

In this privacy policy, we, us and our refers to WWII Nation Ltd, registered in England & Wales, Company No. 11324775. Our registered office is: Beech House, Compton Fields, Combrook, Warwickshire, CV35 9HW (Great Britain). 

If you have any questions about this privacy policy or wish to know what information we may hold on our records of you, you can contact us in writing to our registered office (listed above), or alternatively email us at info@ww2nation.com

 

LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL INFORMATION 

We will rely on the following legal bases under the General Data Protection Regulation to process your personal data:

1 Consent

2 Performance of a contract

3 Legal obligation

4 Vital interest

5 Public interest or exercise of official authority

6 Legitimate interests pursued by the controller or third party


WHAT PERSONAL INFORMATION DO WE COLLECT?

Please also see our Cookie Policy Section for further information -

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect “Device Information” using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit / debit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the “Order Information” that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations as well as shipping updates). Additionally, we use this Order Information to:

- Communicate with you;

  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

If you have opted in at Checkout to receiving updates from us about our products and services, we will contact you occasionally by email to inform you of any new products and services, as well as exclusive offers which we think you may find of relevant interest. 

You can Opt Out from receiving any marketing communications from WWII Nation Ltd at any point simply by either clicking the unsubscribe link contained at the bottom of the email, or alternatively please email us at info@ww2nation.com and inform us you wish to stop receiving these emails. We will  immediately update our records by removing your details from this mailing list. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns where necessary).

You can check any information that WWII Nation Ltd is holding on you or if you have any questions about this privacy policy, you can contact us by email at info@ww2nation.com

 

SHARING YOUR PERSONAL INFORMATION

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business.

Your information will only be shared with these service providers where necessary to fulfil our contractual business requirements as requested and agreed between us and yourself. Whether, for example that is accessing our website or ordering goods and services from WWII Nation Ltd. 

Below is an indication of some of the third parties we share your Personal Information with to help us use your Personal Information as described above. 

Shopify - 

We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

Google Analytics - 

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

MailChimp - 

We also use MailChimp - when in line with the preferences you have shared with us - to provide you with information relating to our products or services as well as exclusive offers. You can read their privacy policy here: https://mailchimp.com/legal/privacy/.

Links - 

Please note that there maybe a number of links on our site to other third-party websites. If you choose to click any of these links (which will take you away from our site) to visit any of these third-party websites, we cannot be held responsible for the privacy practices of these third-party sites. Please check and read their privacy terms fully before proceeding.

Legal - 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO NOT TRACK 

Please note that at this time we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS 

If you are a European resident, as an individual you have the right to be informed, access personal information we hold about you and to ask that your personal information be corrected, updated, deleted or restricted. You also have the right to object and withdraw your consent to us using or processing your data at any time. If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

Please be aware that for security purposes and to protect your personal identity, where you request access to information we hold on yourself, we are required by law to use all reasonable measures to verify your identity before proceeding. 

Please note that because of the Third Party service providers we use to fulfil our obligations to you as well as to help perform our business functions, your information will be transferred outside of Europe, including to Canada and the United States. 

Further information about your rights in relation to your information, these can be found here at the UK’s supervisory authority, the Information Commissioner’s Office (ICO) - 

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

 

DATA RETENTION PERIODS 

Order Information & Correspondence to Customer Enquiries - 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We retain this information for six years following the end of the financial year in which you placed your order or made an enquiry, in accordance with our legal obligation to keep records for tax purposes as well as provide an audit trail.  

Google Analytics Information - 

Google Analytics data retention period is set at 26 Months. 

Email Newsletter (If Opted In) - 

These details you provided us when you chose to sign up for this service will be retained for as long as the period in which you choose to remain subscribed to this list for. You can unsubscribe at any time. 

 

SECURITY 

We are committed to ensuring that your information is kept as secure as possible and as such both of our websites use SSL technology to ensure a secure encrypted connection. Equally our Online Store is hosted by E-Commerce provider Shopify, which stores all data on a secure encrypted firewall server. 

Disclaimer - 

It is crucial to note however that no transmission of information over the internet is 100% entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

 

CHANGES TO OUR PRIVACY POLICY 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ww2nation.com or by mail using the details provided below:

WWII Nation Ltd 

[Re: Privacy Policy]

Beech House, Combrook,  GB CV35 9HW